Frequently Asked Questions



How long has Bug Masters been in business?

Bug Masters is a family owned business and has been servicing Arkansas, Tennessee, Mississippi, and Louisiana for over 30 years. Check out our “History” page for further info.

What type of pests do you cover?

We provide service for a wide variety of pests in homes and businesses to include: ants, bed bugs, cockroaches, mice, rats, fleas, spiders, wasps, yellow jackets, and migratory pests such as crickets, beetles, etc. We pride ourselves in the implementation of elimination methods that surpass standard pest control programs.

Do you treat for bed bugs? If so, how much does it cost?

Yes, Bug Masters provides Heat Remediation for Bed Bugs on a daily basis! In fact, Bug Masters is the premier provider for bed bug work in the southeast region. Other pest control companies routinely refer bed bug work to Bug Masters. Heat Remediation is the most effective and safest method of eliminating bed bugs. This approach to killing bed bugs is the “greenest” rather than having multiple chemical applications. 95% of our Heat Remediation services are successful on the primary visit, and when not, this service is repeated to confirm 100% elimination. Please call our office and speak to a specialist for pricing information.

If I have bed bugs, what do I do?

CALL US! Let us confirm that you actually have bed bugs. Do not automatically assume that any bite-like mark is a bed bug bite. If we confirm that you have bed bugs do not remove any furniture from your house. We will inform you of your options in eliminating this problem.

Would Bug Masters service my house or place of business?

Yes, from residential to food preparation facilities we have you covered. We have built a major portion of our clientele on industrial healthcare, lodging, multi-unit housing, and other demanding accounts. Our success comes from investing in our people, having nothing but state of the art equipment, along with an extensive long-term and on-going training program.

What can I expect from a service visit?

service technician who is prompt, courteous, and professional. Bug Masters primarily provides service to food sensitive accounts where there is a zero tolerance for pests. We apply the same approach to a residential environment. Thus, no matter the account Bug Masters uses a prescriptive approach to gain maximum results. And as always products will be applied in accordance to its label.

How soon can we expect results?

The results of pest elimination will vary based on the type of pest and level of infestation, however, Bug Masters is a pest elimination company. Our total dedication to elimination methods has enabled us to secure a large portion of both “mom and pop” facilities as well as some of the largest accounts throughout Arkansas, Tennessee, Mississippi, and Louisiana.


Just let us know a little about the problem you are experiencing and one of our knowledgable staff members will get back to you with a quote shortly!


I've been working with Matt for over four years now. He has been outstanding from start to finish. If we have an issue he's always available. Levi does our QA checks and has also been great. Without a doubt the best pest control company I've worked with to date!

Matt F

Bug Masters is AWESOME. The Technician, Jordan is OUTSTANDING. He is laid back, professional and very easy going. He is very patient with me being that I am a new manager here at Sherwood Park. You could not ask for a better technician or pest control company.

Apartment Manager

Very professional! Showed up when he said he was, called to check in and get updates. Daniel is by far the best Pest Control person I have ever dealt with. Very knowledgeable and I learned a few things as he answered all of my questions. Its nice having one less worry. Would definitely recommend him and Bug Masters to anyone.

Mike L.

We use Bug Masters where I work and where I live, I'd recommend them to anyone. Matt services my job, and he's wonderful. Joe services my house and he's also wonderful. Joe always contacts us in a timely manner, I really appreciate him.

Brittany P.